A half-day Executive Overview covering the following key areas of leadership focus:
- Overview of the principles of Canadian and U.S. National Awards for Business Excellence (Baldrige and the Canada Awards of Excellence)
- Overview of the Balanced Scorecard principles
- Various approaches to business improvement and the common pitfalls facing executives while attempting improvement initiatives
- Valuable insights and practical approaches for the implementation of Business Excellence principles as well as the Balanced Scorecard across all levels of an organization